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Problem: Accidentally deleted GL batch

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regular - founder
110 posts

Product:  Clarus
Applies to:  All
Article Type:  Problem 

Summary:
After running the Accounts Payable Release to Ledger process, a user accidentally deletes the GL batch created by the process before it can be posted.  How can we get it back?

Details:
The user accidentally deletes all or a portion of the GL batch that was generated by the AP Release To Ledger process.

Resolution/Workaround:
The solution is to go to the AP system and generate another GL batch, based on the batch that was deleted.  This can be done by going to AP, and to the Release To Ledger screen.  There is a field called Re-Release.  This will allow you to search for the batch based on the date the original release was performed.  Once the batch is located, you can do another release and the batch will be generated again. 

If the provided Resolution/Workaround does not resolve your issue, please contact BizNet Software Support for further assistance.

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