Problem: Blank BizAddIn dialog when saving Data Cache

Product:  BizExcelerator
Applies to:  V4-All
Article Type:  Problem 

Summary:
After clicking on the Save button in the Data Caches dialog, the user sees a BizAddIn dialog open with no error message and just the OK button.  The Data Cache is not saved.

 
Details:
This problem occurs when no data cache is selected in the Data Caches dialog.  While the row may be highlighted it is not actually selected.

Resolution/Workaround:
To select a data cache that you want to save, click in the gray cell to the left of the row of the data cache that you want to save.  This will cause the entire row to be selected which will enable you to save it when you click on the Save button.
You can select multiple data caches by holding the CTRL button and clicking in the gray cell to the left of the additional data cache rows that you want to save. 

If the provided Resolution/Workaround does not resolve your issues, please contact BizNet Software Support for further assistance.